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Terms & Conditions

These Terms and Conditions ("Agreement") are entered into by and between WildPokies (the "Company") and the user ("User" or "You"). By accessing, using, or creating an account on our platform, you agree to be bound by these terms.

Acceptance of the Terms

  1. Your access to and use of our platform is subject to these Terms and Conditions.
  2. You must read, understand, and comply with these Terms before using our services.
  3. By accessing or continuing to use our platform after making changes to these Terms, you agree to be bound by any revised terms.

Eligibility Requirements

  1. To use our platform, you must be at least 18 years old (or the minimum age required in your jurisdiction) and have a valid account.
  2. You must not register or attempt to access an account under false pretenses or using stolen information.
  3. We reserve the right to verify your identity and comply with all applicable laws.

Minimum Age Requirements

  1. Users must be at least 18 years old (or the minimum age required in their jurisdiction) to use our platform.
  2. Providing false documentation or attempting to access an account under a different name may result in account closure and/or other penalties.

Geographic Restrictions

  1. Access to certain features, games, or services may be restricted based on your geographical location.
  2. We reserve the right to block users from specific jurisdictions at any time without prior notice.

Account Registration Rules

  1. Each user is required to have only one (1) account, registered in their name and using a valid email address.
  2. Sharing an account or attempting to create multiple accounts for personal use is strictly prohibited and may result in penalties.
  3. Users must keep accurate information up-to-date at all times.

One-Account-Per-User Policy

  1. You are allowed only one (1) account on our platform.
  2. Attempting to share an account or create additional accounts will be considered a breach of these Terms and may result in penalties, including but not limited to account closure and/or denial of services.
  3. Providing false documentation or attempting to use stolen identities for registration purposes is strictly prohibited.

Identity Verification and KYC

  1. We reserve the right to verify your identity through various methods (e.g., email validation, photo verification) as part of our anti-money laundering regulations.
  2. You agree that we may request additional information from you at any time during or after account creation.

Account Accuracy Obligations

  1. You must ensure that all personal and account information is accurate and up-to-date.
  2. Failure to do so may result in penalties, including but not limited to account closure and/or denial of services.

Account Security Responsibilities

  1. Users are responsible for maintaining the confidentiality and security of their login credentials (username and password).
  2. We will never request your login information via email or phone call; if you receive such a request, report it immediately.
  3. If your account is compromised due to user error or negligence, we reserve the right to deny assistance.

Login Credentials and Password Protection

  1. You are responsible for maintaining secure login credentials (username and password).
  2. Sharing passwords with others, including third-party service providers, may result in penalties, such as account closure.
  3. Do not use automated software (bots) or other scripts to log into your account; this is strictly prohibited.

Restricted Behaviour and Prohibited Activities

  1. Bots or any form of cheating will be dealt with immediately by freezing accounts without notice and/or seeking prosecution.
  2. Any behavior deemed unsportsmanlike, fraudulent, or detrimental to game integrity may result in penalties, including but not limited to account closure.
  3. We reserve the right to block users who are known cheaters or have used our platform for malicious purposes.

Multi-Accounting and Fraud Prevention

  1. Sharing an account or creating multiple accounts for personal use is prohibited and will be dealt with immediately by freezing accounts without notice and/or seeking prosecution.
  2. Providing false documentation or attempting to access an account under a different name may result in penalties, including but not limited to account closure.

Bonus and Promotion Rules

  1. Promotions are available only on certain games, at our discretion.
  2. Bonus terms will be clearly displayed in the platform; we recommend reading these before participating.
  3. Abuse of bonus schemes may result in penalties or bans from participating in future promotions.

Wagering and Gameplay Conditions

  1. All wagers made using real money are governed by our rules for gameplay, bonuses, and account restrictions.
  2. Abusing wager conditions to artificially manipulate the outcome will be dealt with immediately by freezing accounts without notice and/or seeking prosecution.

Bonus Abuse Prevention

  1. Bonus abuse includes any deliberate actions that alter game integrity or impact results (e.g., exploitation of glitches).
  2. Users who engage in bonus abuse risk penalties, including but not limited to account closure.
  3. We reserve the right to review and adjust our rules as necessary to maintain fair gameplay.

Deposits and Withdrawals

  1. Deposit/withdrawal limits are clearly outlined on our website; refer to these before making transactions.
  2. Verification of identity may be required for larger deposits or withdrawals.
  3. Any suspicious activity related to financial transactions will result in an account review, which may include penalties or bans.

Verification Before Withdrawals

  1. A verification process is necessary for all users who wish to withdraw funds from their accounts before such withdrawal takes place.
  2. You agree that you are the actual owner of your account and responsible for any actions made on it during the period of ownership.

Processing and Review Procedures

  1. Our review team may request additional information or proof in support of a transaction; please provide this as soon as possible to avoid delays in processing withdrawal requests.
  2. We reserve the right to delay, modify, suspend, cancel or change any transactions made on our platform at any time for any reason without prior notice.

Responsible Gambling Expectations

  1. You agree to play responsibly and use protection tools available on the website (e.g., deposit limits).
  2. Failure to gamble responsibly may result in penalties or bans from participating on our platform.
  3. We recommend taking regular breaks, setting limits, and reviewing your behavior; if you think you have a problem with gambling, consider reaching out for support.

Self-Exclusion and Account Restrictions

  1. Users who choose self-exclusion will have their accounts placed into permanent hold with all funds in the account frozen.
  2. This decision is irreversible after 24 hours of choosing to opt-out from gaming services on this platform.
  3. Any suspected or proven breach of our terms may result in penalties, including but not limited to account closure and/or denial of services.

Game Fairness and RNG Systems

  1. All games are governed by random number generators (RNGs) for fair outcomes.
  2. The results of all games are final and binding upon the player at all times; this includes game decisions made via auto-play or user interaction.
  3. We do not accept any claims about the fairness of individual games unless supported by objective, verifiable evidence.

Technical Interruptions or Voided Gameplay

  1. Technical issues may temporarily suspend gameplay on one or more platforms and/or limit services offered to specific regions geographically; however these technical interruptions are only temporary.
  2. We will make every effort possible to restore the availability of our service at least within 24 hours after first being notified of such a failure.

Suspension or Closure of Accounts

  1. In cases where you have been penalized with account suspension and/or closure due to breach of rules outlined above, we reserve all rights necessary for carrying out this process without warning.
  2. Users found guilty of creating fake accounts in attempt at gaining free money via bonus abuse will automatically be blocked from getting registered on the site again under any name or email address.

Intellectual Property and Platform Ownership

  1. Our website (including its content) is owned by WildPokies.
  2. All rights are reserved, including but not limited to proprietary software, copyrights, trade secrets, trademarks, design patents, utility patents and/or know-how.
  3. Any infringement on these rights will be dealt with promptly.

Limitation of Liability

  1. By using this platform you acknowledge that it operates on a best-effort basis, free from liability for damage incurred as result to failure by our employees.
  2. WildPokies does not provide investment advice and encourages users to conduct their own due diligence before playing any game or placing bets/wagers.

Modification of Terms

  1. We may modify these terms at any time without prior notice; such changes become effective immediately upon publication.
  2. If a user continues to use our services after modifications have been made, they are assumed to accept all revised and updated conditions as outlined below.

Contact or Support Guidance

  1. For inquiries about your account or transactions, please contact us through the support page on the website.
  2. Our customer support team is available 24/7 for assistance with platform-related issues only; this does not include personal or financial advice.

By continuing to use our services after making changes to these Terms and Conditions, you confirm that you have read, understood, and agreed to be bound by any revised terms and conditions as outlined above.